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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Corey Culbert

January 23, 2026

5  out of  5
rating by Corey Culbert
"Jared and the ladies have been taking care of my insurance needs for years now! I have never had issues with their service, they always go ABOVE AND BEYOND for their customers and treat them like nothing less than family. Thanks again for all your service and kindness. 👍👍"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Livonia to know that you had such a wonderful experience with us here on State Farm Agent Jared Chapman’s Team. Thank you so much for the 5-stars, Corey! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jared Chapman’s Team anytime. "
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arijuana ford

January 20, 2026

5  out of  5
rating by arijuana ford
"Staff is always pleasant and super helpful. A pleasure to do business with Jared’s agency. I have been a customer over 10 years."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Franklin Mariano

January 19, 2026

5  out of  5
rating by Franklin Mariano
"Very helpful of all you need and explain it so you will understand completely"
We responded:
"Franklin, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jared Chapman’s Team here in our Livonia office. "
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Michelle Nagel

January 17, 2026

5  out of  5
rating by Michelle Nagel
"Jared's SF is amazing best place to call home... Jared's office truly takes customer service to a higher level. I highly recommend his agency."
We responded:
"Thank you for taking the time to leave such a great review, Michelle. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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CHUCK “chuck223” perushek

January 16, 2026

5  out of  5
rating by CHUCK “chuck223” perushek
"I have been using State Farm and Jared Chapman for many years now. I i can recommend them. They have always done a fantastic job."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. CHUCK, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jared Chapman’s Team—we are always here to help! "
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Brett Hurley

January 16, 2026

5  out of  5
rating by Brett Hurley
"Amazing customer service, being able to text about any questions I have is amazing, they always respond back right away. What I appreciate the most is the fact they found multiple ways to save me money, instead of trying to sell me more than what I need."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jared Chapman’s Team here in Livonia . "
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Mary Jane Osandusky

January 8, 2026

5  out of  5
rating by Mary Jane Osandusky
"Always helpful and pleasant"
We responded:
"We’re thrilled to hear that you find our team at Jared Chapman State Farm Insurance helpful and pleasant. Providing great service is our top priority, and your feedback means a lot to us. We look forward to continuing to assist you with all your insurance needs!"
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Samantha Ford

January 8, 2026

5  out of  5
rating by Samantha Ford
"Jared’s insurance office is outstanding. Everything was explained clearly, coverage options were thoughtful and thorough, and I never felt rushed or upsold. The team is responsive, knowledgeable, and genuinely looks out for their clients. It’s rare to find an insurance office that makes the process this easy and trustworthy. Highly recommend."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jared Chapman’s Team. Greetings Samantha, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. See you soon!"
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Brian Nelson

January 7, 2026

5  out of  5
rating by Brian Nelson
"I personally use them for all kinds of insurance, and it has been expanding over time as all interactions have been pleasant and courteous. Home, auto, life. The one time we have had to make a claim was easy. Everyone is honest , no cheesy sales tactics or shenanigans. State Farm is top grade insurance, and this agency is top grade as well."
We responded:
"Thank you so much for your wonderful 5-star review, Brian! We're thrilled to hear that your experience with us has been consistently pleasant and courteous across all your insurance needs. It's especially rewarding to know that the claims process was smooth and hassle-free when you needed it. We pride ourselves on honesty and transparency, so your recognition means a lot to our entire team. We truly appreciate your trust in us and look forward to continuing to serve you with the top-grade service you deserve! "
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Susan Chargo

January 5, 2026

5  out of  5
rating by Susan Chargo
"The State Farm office of Jared Chapman is the best ever from my personal experience and can be for you too! Jared, Vicki, AND Michelle NEVER rush me and are certain I understand (insurance can be VERY complicated and confusing). Truly it doesn't matter if I call right before the office closes, ALL THREE, Jarod, Vicki , and Michelle, will answer the call and are very professional, courteous, accommodating, pleasant and kind!!! Also, when I shopped around, they took their time and made sure the rates and policy were the best to fit my needs! I love my State Farm and the entire staff office of Jarod Chapman!!! ~Susan Chargo"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you are pleased with our service. It's our goal to make insurance easy to understand and to ensure you feel confident and comfortable every step of the way. Your kind words truly mean a lot to us, and we’re grateful to have you as part of our State Farm family. If you ever need anything, we’re always here to help!"
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amaya fairley

January 5, 2026

5  out of  5
rating by amaya fairley
"Great customer service each and every time i call or go in! Jared, Vicki, and Michelle always remain friendly, patient, reliable, responsive and personal!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Vicki, and Michelle consistently provide you with friendly, patient, and reliable service. Your feedback means a lot to us, and we're always here to offer the personal and responsive support you deserve. We truly appreciate having you as a valued customer!"
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Mary Eccles

January 5, 2026

5  out of  5
rating by Mary Eccles
"Every agent is so very helpful and truly looking out for your best interests! I love that I can call and instantly have everything taken care of."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that our agents have been helpful and focused on your best interests. Making things easy and convenient for you is our top priority, and it’s great to know you feel confident reaching out anytime. We truly appreciate your trust and support!"
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Jim Taz

January 5, 2026

5  out of  5
rating by Jim Taz
"The Jared Chapman branch of State Farm Insurance has been the absolute best supplier of security and peace of mind in protecting my beloved vehicles, motorcycles, and many valuables, as well as my own health! For 12 years I have entrusted Jared, Vicki, and their team to take care of my changing policies and adding or stopping coverage. It's really an amazing feeling to not worry about anything stupid happening to my vehicle when driving in traffic with all these fools playing on phones and the shear number of cars on the roads today!! It sure isn't like it was 30+ years ago, and before cell phones.. nonetheless, their agents like Michelle will do everything they can to make things easy for you when handling forms and paperwork necessary to file claims. Also State Farm has always had great rates! 10/10 recommend this agency."
We responded:
"Thank you so much for your heartfelt and detailed review! We’re honored to have earned your trust for the past 12 years and to provide you with the security and peace of mind you deserve. The entire team is committed to making sure your coverage evolves with your needs and that the process is as smooth and worry-free as possible. We truly appreciate your recommendation and your continued loyalty—it means the world to us! If you ever need anything, we’re always here to help."
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Nick Anonymous

January 5, 2026

5  out of  5
rating by Nick Anonymous
"Jared and Vikki go out of their way to deliver a higher caliber of customer service! They'll both take time out of their busy day to figure out how to save you money. I appreciate having insurance agents I like and trust!"
We responded:
"Thank you so much for your kind words! We truly appreciate your recognition, and we’re dedicated to providing exceptional service while helping you find the best savings. It means a lot to us to know you feel confident and comfortable working with agents you like and trust. We’re always here to support you whenever you need us!"
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Darron White

January 5, 2026

5  out of  5
rating by Darron White
"Great job"
We responded:
"Thank you, Darron! It's been great working with you and your family over the years! We appreciate your support and kind words. We're here anytime you need us!"
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Codie Gamble

December 24, 2025

5  out of  5
rating by Codie Gamble
"Machelle is litterly the best! I been through so much the last few weeks and she has helped me every step of the way! I'm so grateful for her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tommy Marz

December 22, 2025

5  out of  5
rating by Tommy Marz
"Jared and his team are super nice and welcoming. They helped me with all of my insurance needs. Thanks, guys!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Phaedra Johnson

December 22, 2025

5  out of  5
rating by Phaedra Johnson
"I've had nothing but positive experiences with this office in the last 13 years. Michelle is quick, attentive, and gets things done!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lisa

December 22, 2025

5  out of  5
rating by Lisa
"Me and my family love it here."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Greg Bingham

December 22, 2025

5  out of  5
rating by Greg Bingham
"Vicki is always professional and exceptionally responsive to insurance requests and policy changes. Most requests are literally resolved within the hour and confirmed by email"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Maria Somoskey

December 21, 2025

5  out of  5
rating by Maria Somoskey
"Michelle always takes care of us !!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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tracey singh

December 19, 2025

5  out of  5
rating by tracey singh
"This is a great agency to work with. Very knowledgeable about all aspects of insurance and they treat you like family."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Angie Aletha

December 19, 2025

5  out of  5
rating by Angie Aletha
"Vicky and Jared are always helpful and concerned. I've been with them many, many years. They really do care. I'm thankful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Michael Currin

December 18, 2025

5  out of  5
rating by Michael Currin
"Always great everyone there are at there best with there job and customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Doug Parrish

December 18, 2025

5  out of  5
rating by Doug Parrish
"I can’t recommend Jared Chapman State Farm Insurance Agency enough! From the moment you walk in, they treat you like family. Their team takes the time to truly understand your needs and provides personalized service that makes you feel valued and cared for. It’s refreshing to work with an agency that genuinely puts clients first and goes above and beyond to ensure you’re protected and confident in your coverage. I remember when I was at a different State Farm office and Vicki was there, we truly loved her, she's the best! If you want an insurance agency that combines professionalism with a warm, family-like atmosphere, Jared Chapman State Farm is the place to go!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."