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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Brown

April 9, 2026

5  out of  5
rating by David Brown
"The staff and team at Jared Chapman’s office, including Vicky, Michelle and Jared are all amazing! I have been so lucky to have such attentive care for the multitude of insurance policies that I have with State Farm. They were there for me when I was hit by a distracted driver in 2025, most recently with a water leak in my home and today… a small crack in my windshield. The roads of Michigan gave my windshield a kiss, and I made one phone call, and the problem was resolved within four minutes! That is unheard of in today’s time, usually you’re given an AI answering service, not here. Some locations you have to go through call center, not at Jared‘s office. Jared operates his business at the efficiency of a large corporation with a very professional directive. Everyone there in that office has treated my family with respect and care over the last several years we have been with them. Prior to Jared‘s coverage we were with my father-in-law, and at his retirement precipice, I was fearful that we would lose that attention and care that State Farm has offered our family for the last 20 years. But Jared has been able to carry on that professionalism and efficiency. Any and all who needs insurance for anything… Call Jared. You won’t be sorry, because your business will be given CEO attention. and care"
We responded:
"Thank you for the fantastic review, David! We are always here to help with your insurance needs here in Livonia . "
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Karen

March 26, 2026

5  out of  5
rating by Karen
"Michelle is amazing!! She’s the best! Anytime I’ve had a question, issue, or needed something explained, she has always come through with a smile!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jared Chapman’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Livonia ."
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Norman Nichols

March 26, 2026

5  out of  5
rating by Norman Nichols
"State Farm has been great to us many years with them any questions or changes they take care of it immediately highly recommend State Farm this office Livonia Michigan"
We responded:
"Thank you so much for the 5-stars, Norman! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jared Chapman’s Team anytime."
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Chad Torley

March 24, 2026

5  out of  5
rating by Chad Torley
"Jared and Vicki are super awesome! They have helped me over the years with my kids life insurance. Very responsive and ready to help every step of the way. Thank you!"
We responded:
"Thank you for your kind review of State Farm Agent Jared Chapman’s Team. We appreciate it!"
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Joy Maedel

March 19, 2026

5  out of  5
rating by Joy Maedel
"Jared and staff are awesome. They take their time and explain things so the customer understands everything. They are the best"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Livonia to know that you had such a wonderful experience with us here on State Farm Agent Jared Chapman’s Team."
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Bryan Stramecki

March 18, 2026

5  out of  5
rating by Bryan Stramecki
"Bread, milk, eggs, and Doritos."
We responded:
"Thanks so much for the fantastic rating, Bryan! We are so glad you had a positive experience with us here on State Farm Agent Jared Chapman’s Team. I was seriously wondering where my Doritos went, but now I know! If there is anything we can do for you in the future, just give us a shout and I'll have the pizza rolls ready! "
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Jill Mostek

March 18, 2026

5  out of  5
rating by Jill Mostek
"Jared is a great guy & runs an efficient agency. His team is always helpful & responsive."
We responded:
"Thank you so much for the 5-stars, Jill! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jared Chapman’s Team anytime."
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Mr & Mrs Herron

March 18, 2026

5  out of  5
rating by Mr & Mrs Herron
"Outstanding customer service"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jared Chapman’s Team here in Livonia . "
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Hernaldo Galan

March 17, 2026

5  out of  5
rating by Hernaldo Galan
"Michelle was very clear on all the details and quotes, willingness to help me as much possible, I’m very grateful for her support and understanding everything."
We responded:
"Thanks so much for the amazing review, Hernaldo! We really appreciate your support here in Livonia . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Sue Majewski

March 17, 2026

5  out of  5
rating by Sue Majewski
"Vicki and Jared couldn’t be more helpful to us in figuring out our insurance needs. Thanks you guys!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jared Chapman’s Team. "
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Renata Canada

March 17, 2026

5  out of  5
rating by Renata Canada
"I have been with Jared Chapman State Farm for 11 years, and I absolutely adore them. They are a great team and they also take pride in giving the best customer service. Thank you Vicki, Michelle, and Jared. Jared Chapman State Farm has a customer for life!"
We responded:
"We appreciate your review, Renata. We are so happy that you had such a wonderful experience with State Farm Agent Jared Chapman’s Team here in Livonia ! "
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Jason H

March 17, 2026

5  out of  5
rating by Jason H
"This state farm is amazing. I have been with them for years and years. I have been a needy client too. This doesn't deter them from helping me out at any time. I like everyone here but Michelle is an absolute Rockstar. Thank you all for taking care of me. (Now can I get a discount?)"
We responded:
"Thanks so much for the amazing review, Jason! We really appreciate your support here in Livonia . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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arijuana ford

March 17, 2026

5  out of  5
rating by arijuana ford
"Michelle is great. She always responds quickly to requests with a pleasant demeanor, a joy to work with.."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Mike Berry

March 16, 2026

5  out of  5
rating by Mike Berry
"Michelle is very helpful!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jared Chapman’s Team. "
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carol kushner

March 10, 2026

5  out of  5
rating by carol kushner
"Michelle was so helpful and I can’t thank her enough she saved me tons of money nose her job so well so pleasant I couldn’t ask for more and couldn’t be more satisfied. Thank you for having a staff like Michelle at State farm."
We responded:
"Thank you for taking the time to leave such a great review, carol. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Dan Patterson

March 10, 2026

5  out of  5
rating by Dan Patterson
"always answers the phone when I call and always helpful regarding any of my insurance needs and took care of a problem I had with a previous insurance company, of whom I canceled their coverage and had State Farm take over my coverage. Saved me some money over my previous coverage. Would recommend your company to anyone."
We responded:
"Dan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Linda Hoffman

March 10, 2026

5  out of  5
rating by Linda Hoffman
"Spoke with Michelle today and had a great conversation. She was beyond helpful and a pleasure to speak with. I love this agency."
We responded:
"Linda, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jared Chapman’s Team is just a call or email away!"
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Michelle Lin

March 9, 2026

5  out of  5
rating by Michelle Lin
"We’ve been with Jared and Vicki for over 30 years. We’ve never thought of changing because they always provide the right policy and help you save money. I highly recommend them. Their staff is incredible friendly and reliable!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jared Chapman’s Team. "
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Jacob Hostetter

March 6, 2026

5  out of  5
rating by Jacob Hostetter
"All of the office staff, Jared, Melissa and Michelle are fantastic. I recently had to have a windshield replaced. They made everything so easy and even recommended American glass. American glass was very professional, prompt and very caring. Overall they are all amazing to work with."
We responded:
"Jacob, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Edward Grima

March 5, 2026

5  out of  5
rating by Edward Grima
"My wife and I were recently involved in a vehicle accident. We needed some help in regards to the claim we originally filed. Michelle from our agent’s office assisted us and went above and beyond by following up with the Claims Department to make sure that the error we made was submitted and corrected. We truly appreciate Michelle’ caring help!"
We responded:
"Thank you so much for the 5-stars, Edward! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jared Chapman’s Team anytime."
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paula Miller

March 5, 2026

5  out of  5
rating by paula Miller
"I have been with Jared Chapman team since 2012, because of the great experience with the team.they very friendly, knowledgeable, helpful and providing excellent protection my vehicle. Vicki is one of the best!"
We responded:
"We are grateful for your 5-star review, paula! Thanks for taking a moment to share your positive rating of State Farm Agent Jared Chapman’s Team here in Livonia . "
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Vincent Toia

March 5, 2026

5  out of  5
rating by Vincent Toia
"Great service, ive had a policy with them for over 40 years."
We responded:
"Thank you for your kind review of State Farm Agent Jared Chapman’s Team. We appreciate it!"
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Lisa Venters

February 24, 2026

5  out of  5
rating by Lisa Venters
"Been with state farm for quite along time, and have insurance on house, golf cart, camper, and two cars. Anytime I have questions about my policy they are quick to answer. Michelle help me this time and she was a very big help getting me insurance on another vehicle. Ty so much for the great work you guys do."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Michael White

February 20, 2026

5  out of  5
rating by Michael White
"I have been a customer for over 8 years. They always answer the phone already knowing whose calling and are very helpful with the random questions i ask."
We responded:
"Michael, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jared Chapman’s Team!"
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Roderick Herron

February 20, 2026

5  out of  5
rating by Roderick Herron
"I always have a great experience working with Jared Chapman and his team at State Farm. From the moment I reached out, they were professional, responsive, and genuinely cared about helping me find the best coverage for my needs. Jared took his time to explain everything clearly and made sure I understood my options without feeling overwhelmed. His staff was just as helpful—friendly, knowledgeable, and quick to follow up on any questions I had. It’s rare to find a team that combines great customer service with real attention to detail, but Jared and his staff definitely deliver. I highly recommend them to anyone looking for reliable insurance and a team that truly has your back."
We responded:
"Roderick, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jared Chapman’s Team—we are always here to help!"